How Valuable are Symantec's Norton Services to Consumers?

Norton Services may be purchase with or without Norton desktop anti-virus and malware software from Symantec. Norton Services allow a consumer or business end-user to grant access to their desktop to the Norton Call Center personnel to remotely resolve security issues.

There is no need to roll a truck, such as the Geek Squad, an customers have the luxury to remain in their homes or offices and engage with the Norton Call Center at their convenience. This concept is not new and related "Customer Assistant Services" are offered by Microsoft, Cisco-WebEx and other vendors. Nonetheless, the service works and saves time and money. If you have used Norton Services send us your feedback here at the Cloud and Cyber Security Center. Cheers.